Shipping

4 to 8 days to Australia and the USA.

Delivery is free.

We ship fast globally in DDP (duty delivery paid) therefore orders sent by post office are NOT subject to customs fees.

Please contact us via our contact form. If you don't receive a response within two business days, you can also email us via Instagram. Exceptional customer service is our priority, so we will always try to respond to you as quickly as possible.

You can rest assured, we do not sell our small jewellery indropshipping😘 We ship the jewellery you order ourselves. We have our own stock as the jewels are unique to our own brand with our own quality standard unlike sellers who dodropshipping. This allows us to deliver you very quickly.

Returns

On receipt of your order, you have 30 days to change your mind. If you do not like the jewelry, you can either request a voucher or request a refund by contacting us via the contact form. Your satisfaction is our priority.

We are sorry for the inconvenience. The jewelry surely got damaged
during the transport! We invite you to take a picture showing
clearly the damaged jewelry and send it to us via the contact form.

On receipt of your order, you have 30 days to change your mind. If you do not like the jewelry, you can either request a voucher or request a refund by contacting us via the contact form. Your satisfaction is our priority.

Payment

Our site is 100% secure. We protect your data with an HTTPS server with an SSL certificate (green padlock on the left of the URL). Most sites only secure bank transactions and everything related to order processing. On Maison Kala, your data transfer and login information is secure and cannot be hacked or targeted by malicious software. Finally, when it comes to the payment, we use PayPal, Stripe and Mollie which are the references in terms of security of transactions on the Internet. So you can shop on our store without any worry.

You can make purchases with your credit card, or via your PayPal account. We do not accept bank checks, wire transfers or cash on delivery.

You can also pay in 3x without charge with our partner Klarna.

You can enter a coupon code at checkout, right before payment (the last step of checkout). If the discount code doesn't work, please feel free to contact us via the contact form

JEWELS

You can find the way to measure your wrist here

We have bracelets that are fully adjustable (this is described on the product page) and others that have a specific size (also written on the product page)